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GEGO Luggage Tracker 2020 Review – Still the best?

GEGO Luggage Tracker 2020 Review – Still the best?

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Rating ★★★★★
Price range £££££

GEGO works well. I use it myself. It’s a big improvement over the old LugLoc. It’s probably still the best luggage tracker on the market, in terms of technical capability and usability.

Judged on function alone, I’d give it five stars.

There is one downside, which may be a deal breaker for you depending on how you expect to use it, and that’s why I drop the rating to three stars.

by the way, for your phone to receive alerts from the tracker when you arrive at a foreign airport, you need to be online. Free airport wifi is often the answer, or a good mobile data hotspot, such as the excellent GLocalMe G3 mobile data hotspot.

GEGO Luggage Tracker Size
GEGO Luggage Tracker Size

How it works

GEGO Luggage Tracker uses the 3G GSM phone network to find its location, with coverage in 190 countries. An improvement over LugLoc is that it supplements this with wifi.

At close range, it uses Bluetooth.

GEGO has movement sensors inside. When it detects movement GEGO turns off to save battery. When movement stops, it wakes up, finds its new location, it sends a notification to your phone.

Turn it on, put in your suitcase. You’ll get notifications whenever GEGO stops moving and finds itself in a new location.

The location is not precise. It finds the nearest phone transmitter mast, so it only knows it is in range of that mast. You’ll be able to tell if it is at the airport or in the area of your hotel, but you won’t be able to track it to a specific building.

GEGO is certified safe for use on flights. It is approved by the TSA, FAA and IATA.

Like LugLoc, it is marked on the back as “Compliant with air transport regulations. Battery 2.6Wh, UN38.3 certified“.

GEGO Luggage Tracker vs LugLoc
GEGO Luggage Tracker vs LugLoc

What's in the box

GEGO Luggage Tracker is smaller and a nicer shape compared to the old LugLoc. It’s about the size of a credit card or luggage tag, and as thick as a mobile phone.

In the box is a micro-USB charging cable, some number stickers to identify your GEGO if you have several, and an instruction leaflet which simply says install the app.

The power switch on the GEGO is a much better design than the fragile and easily broken one on the LugLoc. Next to it is a single LED that indicates charging and power status.

GEGO Luggage Tracker Contents
GEGO Luggage Tracker Contents

Technical specifications

Coverage Wordlwide (190 countries)
TSA Approved Yes
Battery life 10-20 days

Set-up

Set-up is very easy. Install the GEGO app. Your phone will connect to GEGO by Bluetooth.

Price

GEGO Luggage Tracker is £89.99 at Amazon.

GEGO often have promotions and discounts, but you should know that if you’re in the UK and buy direct from GEGO then you will have to pay shipping and there is a very good chance that there will be customs charges to pay before Royal Mail will let you have the parcel.

The big problem, really the only problem with GEGO, is the service plan.

A one year service plan is $76. Two years is $130, or $65 per year.

If you are a regular traveller every year, this is good value. If you travel enough to make use of it, less than $6 per month (on the 2 year plan) is not much for the peace of mind it brings.

If you don’t travel often enough to justify it, then there is a nasty shock buried in the terms and conditions.

There is an option to take a one month service plan at $14.95. That would be reasonable for a one off trip, and you can cancel at any time. The BIG problem is that once you cancel you have to keep paying a small charge.

You won’t see it mentioned in the GEGO website pages for the device or the subscription. Instead you have to find the terms and conditions and read through it. Burying a significant detail like this is not a very nice thing to do.

If you cancel your subscription, whether monthly or annual, then you must still pay a monthly “suspension” fee of $0.90. OK, that’s not much, but you’ll be paying $10 per year to maintain the possibility of using your GEGO again in future. It’s annoying to be forced to pay for a device you’re not using.

If you don’t pay the monthly suspension fee, then if you want to use GEGO again you have to pay a “reactivation” fee of $35. That’s a lot.

If you travel frequently, fine. If you expect to use GEGO for one or two trips a year using the monthly service plan, you will still have to pay $10 per year while you’re not using it. It’s not a big fee, but GEGO should be upfront about it and not bury it in the terms and conditions.

Our verdict

The best tracker, but a serious flaw in the subscription model
It works nearly all the time, has better control, and is physically more robust. The subscription model will work if you are a regular traveller every year. For a low frequency user, it’s a real shame you can’t truly “pay as you go”.

FAQ

Is GEGO safe for use on flights?

Yes, GEGO is approved by TSA and at only 2.3Wh is compliant with FAA lithium battery regulations. 

Can you cancel GEGO service plan at any time?

Yes, but you must pay a $0.90 monthly suspension fee while paused, or a $35 “reactivation” fee. If you cancel and don’t pay the monthly suspension fee or reactivation fee, the device becomes useless.

Does the GEGO app let you have more than one tracker?

Yes, you can add multiple GEGO trackers in the app.

Does GEGO battery last long enough for a long haul flight?

Yes, GEGO switches off while moving and easily handles journeys of 24 hours or more.

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